Buyers of Microsoft’s Xbox One X have been complaining about issues with the UHD Blu-ray player, including raised black levels in HDR. Microsoft says that a fix is only “few days away”.
Update 17.11.17: The issue that related to the video range for Blu-ray output has been corrected on Xbox One X and Xbox One S. Mike Ybarra wrote yesterday November 16: "Tomorrow morning at 8am PT a new build for Xbox One family will release. Xbox Wire had details, but also fixes blu-ray issues" Microsoft has yet to comment on the Dolby Atmos issue.
Will fix raised blacks
Microsoft launched the Xbox One X last week and while many have praised its gaming capabilities, the console’s Blu-ray features have been plagued with issues, including a bug relating to the range of the HDR output that resulted in raised – or grey – blacks during video playback.
Microsoft is aware of the issue and will issue a software update very soon to fix it.
- “Xbox One X users - Blu-Ray specific fixes coming very soon to correct raised black levels with HDR movies, etc. Few days away," said Mike Ybarra, Corporate Vice President, Xbox.
Unlike PlayStation 4 Pro, Microsoft has included an UHD Blu-ray drive in both the Xbox One S and Xbox One X. The new console is capable of outputting in 4K HDR from streaming, disc, and games.