What will happen when trying to use Netflix while traveling or from a different location such as summer residence? Netflix has published a FAQ ahead of its crackdown on account sharing.Update: Netflix is backtracking regarding the device block and device code procedure saying that it will announce full details later. The support page has been updated (cached version here).As growth in streaming subscriptions has started to cool off, Netflix will later this quarter take steps to prevent subscribers from sharing their account with individuals outside of the household. Such measures to curb account sharing have sparked concerns among Netflix users, who fear that their normal usage of the streaming platform may be impacted. And for good reason, it seems, as it will result in some challenges for users. Netflix will set a primary location for your account based on IP addresses, device IDs, account activity, and other factors. On any device you must watch something at least once every 31 days to prevent it from getting blocked. If you are traveling or away from home a temporary code must at some point be requested to extend access for 7 days. It is unclear how many codes you can request in succession. The company has previously said that screen prompts will inform the user and that users can transfer an existing user profile to a newly created account. Netflix will in some countries let users pay extra to share an account with people outside of their household, but apparently this option will not be employed globally. Here is Netflix's newly published FAQ on account sharing:
Netflix's FAQ on account sharing
Who can use a Netflix account Anyone in your household (those who live with you at your primary location) can use your Netflix account. To ensure that your devices are associated with your primary location, connect to the Wi-Fi at your primary location, open the Netflix app or website, and watch something at least once every 31 days. Share Netflix with someone who doesn’t live with you People who aren't part of your household will need to use their own account to watch Netflix. Devices that are not part of your primary location may be blocked from watching Netflix. It's easy to sign up for Netflix and we offer a variety of plans. As always, members can change plans or cancel at any time. Netflix will not automatically charge you if you share your account with someone who doesn’t live with you. Unblock a device (outside of primary location) When someone signs into your account from a device that is not part of your primary location, that device may be blocked from watching Netflix. If your device has been blocked, you have the following options: - If you are traveling, request a temporary code to give you access to Netflix for 7 consecutive days. - If you are not part of the account owner’s household, sign up for a new Netflix account. When starting a new account or adding an extra member, members can transfer a profile from an existing account, including recommendations, viewing history, My List, saved games, settings, and more. If someone is using your account without your permission, we recommend you review recently active devices for your account and sign out of any unfamiliar devices. You should also reset your password immediately. Stop device blocks To ensure uninterrupted access to Netflix, connect to the Wi-Fi at your primary location, open the Netflix app or website, and watch something at least once every 31 days. This creates a trusted device so you can watch Netflix, even when you’re away from your primary location. Watch Netflix while traveling or from a different location If you are traveling or live between different places, you can continue to enjoy Netflix. If you are away from your primary location for an extended period of time, your device may be blocked from watching Netflix. You can request a temporary access code to continue watching. How Netflix detects devices within a primary location We use information such as IP addresses, device IDs, and account activity to determine whether a device signed into your account is connected to your primary location. How many devices can watch at the same time Each plan determines how many devices can play Netflix at the same time, as long as those devices belong to people in the same household. Please refer to our plans and pricing for details.
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