Questions regarding FlatpanelsHD reviews will be answered here.
User avatar
By Flatpanels
#13930 Our review of the Samsung 2018 Q9FN (or just Q9) is online. It succeeds the 2017 Q9 and switches to a full array local dimming system. It also has new gaming technologies, an external One Connect box, a metal remote, and new smart features.
Link: https://www.flatpanelshd.com/review.php ... 1525936564

If you have questions please use this thread.

Enjoy.
User avatar
By Torben Rasmussen
#13936 Not understood? Try a refresh.
Attachments
21160FC5-246C-4174-A74D-4E12F1623545.jpeg
By Alan1818
#13939 You stated that it doesn't quite perform as well as the best OLED TVs. Could you elaborate on that? Does this comment pertain mainly to the Q9FN's inferior black level performance?
User avatar
By Torben Rasmussen
#13940 Black level, viewing angles, light control, motion handling. It’s LCD and the Q9 doesn’t change the game in any way. Same merits and drawbacks as usual.
By Paulipro
#13945 Q9FN better than XBR-X900F ? Really ? Come on, Flatpanels, this site used to be serious. There is no less possibility to compare the quality of this Samsung with the quality present on Sony X900F. Just look at the two reviews.

Sorry to say that, but I wonder how much Samsung paid for this "Highly Recommended".

It's a shame
User avatar
By Torben Rasmussen
#13946 I wrote both reviews. I had both TVs for several weeks. I think both reviews are pretty accurate.

Nice touch suggesting we have been bribed by the way. Very constructive way to start a discussion...

Q9 has the edge especially in HDR as it has more zones. The picture quality score reflects this. In terms of UI Sony simply doesn’t match the Q9 at all. WASTLY superior remote, nice connections box with better connections (4x hdmi with 4K hdr support), slim wall mount, much smoother smart tv.

Sony XF90 has better motion, yes, and handles gradients a tad better. Q9 has the upper hand on most other parts.
By Paulipro
#13947
Torben Rasmussen wrote:I wrote both reviews. I had both TVs for several weeks. I think both reviews are pretty accurate.

Nice touch suggesting we have been bribed by the way. Very constructive way to start a discussion...

Q9 has the edge especially in HDR as it has more zones. The picture quality score reflects this. In terms of UI Sony simply doesn’t match the Q9 at all. WASTLY superior remote, nice connections box with better connections (4x hdmi with 4K hdr support), slim wall mount, much smoother smart tv.

Sony XF90 has better motion, yes, and handles gradients a tad better. Q9 has the upper hand on most other parts.


Dear Torben,

I really apologize for the comment, it was not my intention to offend you or Flatpanel's professionals.

I follow flatpanels for many years and have always enjoyed the reviews. But after reading so many reviews that seem to change the weighting of the questions when dealing with Samsung equipment, I get the feeling that other brands need to be 1000% perfect to match, this is unfair, in my opinion.

The same goes for Apple, even when their equipment is noticeably inferior, many reviewers place a nonexistent advantage that ultimately disqualifies superior equipment from other brands.

Of course, some of those characteristics are more important to some people than to others, but despite this subjectivity, I believe that things like cadence (without judder and sttutering) and well processed motion smoothness are more important than the control remote friendliness, for example.

Another factor that caught my attention was that although the Q9FN has more zones, it seems to be more glooming than the X900F, as well as the regularity of the screen in 13 sec. of exposure, honestly that's horrible for a high-end TV.

Regarding the OS used in several brands also I think it's more subjective or user usual question. Some prefer Web OS, Tizen or Android, whatever, the important thing is that the system has a glimpse of future use and, especially, the manufacturer continues updating older models, at least for some time, something that neither LG nor Samsung have done. It's a shame and disrespectful to consumers.

So these are just some of the questions that I raise, because in my opinion, it is not justifiable for Q9FN to have such a high rating compared, not only to the X900F, but to other models that you have rated and they had no major problems as judder, sttutering, flicker or flashing lights for poor processing and/or local dimming issues.

As I said, It's just my opinion, but still so, I raise these questions for discussion.

Thanks and Peace! ;-)
User avatar
By Torben Rasmussen
#13948 With respect to the subjectiveness of evaluating e.g. the OS a review is a subjective thing. If you want objectiveness then I suggest you look at Rtings instead (which I don't really categorize as reviews).

We do separate picture quality from features and user experience. But you might be confusing our two awards? The "recommended" award isn't based purely on picture quality, but is concerned with the complete package. Otherwise B&O would never had gotten such an award previously. Q9 has a lot to offer, but it is not a winner if you only consider picture quality.

If I glance at other reviews and compare e.g. the ZD9 and Q9FN, others seem to agree with our evaluation. The curious issue with fluctuating light hasn't been reported by others, but we are trying to get a comment from Samsung - and would perhaps reach out to other reviewers to see if they can reproduce the issue. Unfortunately we know that the specific specimen we have for testing has been reviewed by others, so either they don't care, aren't as thorough, or simply don't see the issue.

Same thing goes for the horizontal dimming of the 2017 Q9, which we mentioned issues with last year - no-one else reported the same issues as far as I know. So we are nitpicking sometimes and we know that a lot of people (reviewers as well) don't notice the issues we bring up. This makes it a little unfair to label things as absolute dealbreakers.
User avatar
By Torben Rasmussen
#13950 Daniel from Rtings has tried to reproduce the light issue on their set, but had to enable the ambient sensor to get similar results. We leave the eco settings off, but cannot rule out that the demo set might have behaved differently than the retail model (or US model). The set is no longer on our bench, but let me at least convey Daniels suggestion to verify that the ambient sensor is disabled when using the TV.